Monthly Archives: September 2010

Customer loyalty: have Ryanair got it right after all?

Last night saw the latest event held by CIMTIG in London. The debate was centred around the subject of customer loyalty in the travel industry and how travel companies can create loyaly to their brands. Four speakers (Francesca Ecsery from … Continue reading

Posted in General | 6 Comments

Dubrovnik: from war zone to tourist hotspot

Looking out over the mass of tiled roofs from the famous city walls it’s hard to believe the traumas that the city of Dubrovnik and its residents has been through in the last 20 years. The near perfect uniformity of … Continue reading

Posted in Croatia, Europe | Tagged , | 8 Comments

In search of Albanian fortresses

The first thing that most visitors to Albania will notice is that little has been done to make the place look nice. While further up the Adriatic coast the Ottoman treasures in former Yugoslavia have been carefully and expensively restored, … Continue reading

Posted in Albania, Europe | Tagged , | Leave a comment