Comments on: Airport security: when did they forget we’re human? https://www.501places.com/2011/04/airport-security-when-did-they-forget-were-human/ Sharing the world with you Tue, 14 Jun 2011 15:49:58 +0000 hourly 1 http://wordpress.org/?v=3.1.3 By: Andy Jarosz https://www.501places.com/2011/04/airport-security-when-did-they-forget-were-human/#comment-33544 Andy Jarosz Mon, 23 May 2011 18:51:17 +0000 https://www.501places.com/?p=5210#comment-33544 Goes to show it can be done. I agree with you MaryAnne (and Pam) - it seems our respective countries have lost all perspective on this and seem to take advantage of the sense of fear that they've fostered. Goes to show it can be done. I agree with you MaryAnne (and Pam) – it seems our respective countries have lost all perspective on this and seem to take advantage of the sense of fear that they’ve fostered.

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By: MaryAnne https://www.501places.com/2011/04/airport-security-when-did-they-forget-were-human/#comment-33499 MaryAnne Sun, 22 May 2011 23:08:42 +0000 https://www.501places.com/?p=5210#comment-33499 I've spent the past decade living in the Middle East and China and can personally vouch for the kindness, efficiency and sanity of airport security in Istanbul, Dubai, Doha, Mumbai, Yangon, Shanghai, Beijing, Phnom Penh, Jakarta and (in 2006) Cairo... I can also vouch for the bizarre, irrational crankiness and invasiveness of Vancouver (arrivals more than departures, oddly enough-- and I'm Canadian!), New York, London, Minneapolis, Denver. I dread flying home because I'm treated with far more suspicion entering my own country than I am entering, say, China. I’ve spent the past decade living in the Middle East and China and can personally vouch for the kindness, efficiency and sanity of airport security in Istanbul, Dubai, Doha, Mumbai, Yangon, Shanghai, Beijing, Phnom Penh, Jakarta and (in 2006) Cairo… I can also vouch for the bizarre, irrational crankiness and invasiveness of Vancouver (arrivals more than departures, oddly enough– and I’m Canadian!), New York, London, Minneapolis, Denver. I dread flying home because I’m treated with far more suspicion entering my own country than I am entering, say, China.

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By: pam || @nerdseyeview https://www.501places.com/2011/04/airport-security-when-did-they-forget-were-human/#comment-32376 pam || @nerdseyeview Sat, 30 Apr 2011 13:44:17 +0000 https://www.501places.com/?p=5210#comment-32376 Ushuaia, Argentina. The woman in front of me starts taking off her shoes, scrambling for her bag of toiletries... and I say to her, "Yeah, they don't do that here, you're fine." The guy working the X-ray machine smiles at me. "We're out of our minds," I said to him. He shakes his head, still smiling. "I don't know what you people are doing," he says. Somehow, our plane made it to Buenos Aires, you know? Ushuaia, Argentina. The woman in front of me starts taking off her shoes, scrambling for her bag of toiletries… and I say to her, “Yeah, they don’t do that here, you’re fine.” The guy working the X-ray machine smiles at me. “We’re out of our minds,” I said to him. He shakes his head, still smiling. “I don’t know what you people are doing,” he says.

Somehow, our plane made it to Buenos Aires, you know?

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By: Andy Jarosz https://www.501places.com/2011/04/airport-security-when-did-they-forget-were-human/#comment-32181 Andy Jarosz Sun, 17 Apr 2011 19:31:07 +0000 https://www.501places.com/?p=5210#comment-32181 Thanks for sharing again Anjči. Exactly as I've heard from others; that passing through security in Israel is a model in thoroughness and extreme efficiency. Shaney, I reckon I'm with you. While it's a relief that they didn't take your little purchase, it makes a bit of a mockery of the security system. While I don't imagine you would ever fit the profile of a terrorist, the point is that those who are going to cause trouble will often go to great lengths to look 'normal'. Thanks for sharing again Anjči. Exactly as I’ve heard from others; that passing through security in Israel is a model in thoroughness and extreme efficiency.
Shaney, I reckon I’m with you. While it’s a relief that they didn’t take your little purchase, it makes a bit of a mockery of the security system. While I don’t imagine you would ever fit the profile of a terrorist, the point is that those who are going to cause trouble will often go to great lengths to look ‘normal’.

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By: Shaney Hudson https://www.501places.com/2011/04/airport-security-when-did-they-forget-were-human/#comment-32178 Shaney Hudson Sun, 17 Apr 2011 16:56:11 +0000 https://www.501places.com/?p=5210#comment-32178 Funny. I had a very 'human' experience flying out of Rome FOC on Wednesday. My partner and I had drunk a bottle of wine in the Villa Borghese and to get the bottle of red open, we'd bought a cheap and nasty bottle opener with serrated knife on the side, which I of course forgot I had in my handbag and was pulled up for when going through security. The female security guard pulled it out and flipped open the knife part (which was still covered in flakes pecorino romano cheese) and ran her gloved thumb over it (it was sharp enough to tear the glove). I thought she'd take it, which would be fair but instead she popped it back in my handbag and sent us on our way, onto the plane with a knife. I appreciated her discretion and 'human' treatment- with a bag full of maps of Rome and camcorders and cameras and cords and guidebooks and metro tickets and cheese still on the knife, it was clear I was a tourist. But seriously, as much as i appreciated her discretion, I would have preferred she confiscate it from me- I'd hate to think that this was a standard thing for all flights, and it was a major security lapse from my point of view. Funny. I had a very ‘human’ experience flying out of Rome FOC on Wednesday. My partner and I had drunk a bottle of wine in the Villa Borghese and to get the bottle of red open, we’d bought a cheap and nasty bottle opener with serrated knife on the side, which I of course forgot I had in my handbag and was pulled up for when going through security.

The female security guard pulled it out and flipped open the knife part (which was still covered in flakes pecorino romano cheese) and ran her gloved thumb over it (it was sharp enough to tear the glove). I thought she’d take it, which would be fair but instead she popped it back in my handbag and sent us on our way, onto the plane with a knife.

I appreciated her discretion and ‘human’ treatment- with a bag full of maps of Rome and camcorders and cameras and cords and guidebooks and metro tickets and cheese still on the knife, it was clear I was a tourist. But seriously, as much as i appreciated her discretion, I would have preferred she confiscate it from me- I’d hate to think that this was a standard thing for all flights, and it was a major security lapse from my point of view.

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By: anjči https://www.501places.com/2011/04/airport-security-when-did-they-forget-were-human/#comment-32105 anjči Wed, 13 Apr 2011 09:44:10 +0000 https://www.501places.com/?p=5210#comment-32105 Ok Andy, sorry to bombard you with my stories, but indeed I have once had to fly out of Israel in a rush: http://www.anjci.com/2010/04/bon-voyage-or-some-travel-drama-leaving.html. The airport security staff showed a SPECTACULAR example of efficiency i never to be forgotten! Ok Andy, sorry to bombard you with my stories, but indeed I have once had to fly out of Israel in a rush: http://www.anjci.com/2010/04/bon-voyage-or-some-travel-drama-leaving.html. The airport security staff showed a SPECTACULAR example of efficiency i never to be forgotten!

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By: Andy Jarosz https://www.501places.com/2011/04/airport-security-when-did-they-forget-were-human/#comment-32104 Andy Jarosz Wed, 13 Apr 2011 06:54:14 +0000 https://www.501places.com/?p=5210#comment-32104 Thank you Gwen and James for sharing your stories. As you both suggest, it doesn't have to be the way it is - better training, better selection of staff and better working conditions might help to create a more dignified environment. We'll see if it ever happens. Would be interested to hear from those flying into/out of Israel as to their experiences with security there. Thank you Gwen and James for sharing your stories. As you both suggest, it doesn’t have to be the way it is – better training, better selection of staff and better working conditions might help to create a more dignified environment. We’ll see if it ever happens.

Would be interested to hear from those flying into/out of Israel as to their experiences with security there.

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By: james willcox https://www.501places.com/2011/04/airport-security-when-did-they-forget-were-human/#comment-32092 james willcox Tue, 12 Apr 2011 13:36:16 +0000 https://www.501places.com/?p=5210#comment-32092 There is a human face to security checking and it is called "fast track". Most regular flyers, business class and first class flyers are allowed into a "fast track" security screening queue in which the security staff are more polite, rarely ask you to take your shoes off and understand that a belt buckle that looks like a gun is not actually a gun (as seen at Heathrow 2 weeks ago). At Frankfurt i was late for a flight recently and was sent through the very civilised fast track security route. I don't have a problem with better service costing more money but who decided that terrorists only travel economy? There is a human face to security checking and it is called “fast track”. Most regular flyers, business class and first class flyers are allowed into a “fast track” security screening queue in which the security staff are more polite, rarely ask you to take your shoes off and understand that a belt buckle that looks like a gun is not actually a gun (as seen at Heathrow 2 weeks ago).
At Frankfurt i was late for a flight recently and was sent through the very civilised fast track security route.
I don’t have a problem with better service costing more money but who decided that terrorists only travel economy?

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By: Gwen McCauley https://www.501places.com/2011/04/airport-security-when-did-they-forget-were-human/#comment-32086 Gwen McCauley Tue, 12 Apr 2011 02:29:13 +0000 https://www.501places.com/?p=5210#comment-32086 Hi Andy Here's the insanity of it all from my perspective. There is a belief that barriers can screen out bad guys and prevent ugly/dangerous events. But what we don't seem to notice is that barriers are simply an invitation for people bound and determined to wreak havoc to get more inventive. When the last big kerfuffle happened in the US and some guy got through the system the response was to build more barriers - at enormous cost both economically and to 'quality of travel experience'. What amazes me is that the guy who got through the system did so because of human error. Was anybody 'in the system' held accountable for not doing their job properly? I sure didn't hear about it if they did. Did anybody think for a second about increasing the training these front line folks got? Did anybody think for a second about paying front line folks a decent wage so that they are incented to be more proficient? Has anybody thought that if they paid more than marginal wages for these front line folks that they could get a different calibre of people? No, it is easier to buy bigger, more invasive machinery. You curry more favour with the business elite when you keep buying new technology, whether it negatively impacts travelers or not. I'm afraid I am getting into a rant so will stop! Needless to say, I believe absolutely that our humanity has been forgotten. We are as sheep to the slaughter! And considering that I'm heading for Portugal tomorrow - - - baaaaa! - - - humbug! Hi Andy

Here’s the insanity of it all from my perspective. There is a belief that barriers can screen out bad guys and prevent ugly/dangerous events. But what we don’t seem to notice is that barriers are simply an invitation for people bound and determined to wreak havoc to get more inventive.

When the last big kerfuffle happened in the US and some guy got through the system the response was to build more barriers – at enormous cost both economically and to ‘quality of travel experience’. What amazes me is that the guy who got through the system did so because of human error. Was anybody ‘in the system’ held accountable for not doing their job properly? I sure didn’t hear about it if they did.

Did anybody think for a second about increasing the training these front line folks got? Did anybody think for a second about paying front line folks a decent wage so that they are incented to be more proficient? Has anybody thought that if they paid more than marginal wages for these front line folks that they could get a different calibre of people?

No, it is easier to buy bigger, more invasive machinery. You curry more favour with the business elite when you keep buying new technology, whether it negatively impacts travelers or not.

I’m afraid I am getting into a rant so will stop! Needless to say, I believe absolutely that our humanity has been forgotten. We are as sheep to the slaughter! And considering that I’m heading for Portugal tomorrow – - – baaaaa! – - – humbug!

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By: Andy Jarosz https://www.501places.com/2011/04/airport-security-when-did-they-forget-were-human/#comment-32078 Andy Jarosz Mon, 11 Apr 2011 17:09:00 +0000 https://www.501places.com/?p=5210#comment-32078 Ok Anjči - that is an embarrassing story :-) Thank you for sharing it though. I guess you will be careful what you carry for your friends in future! Jim, that just says it all. All the hassle, all the strict procedures, and they miss a 7 in knife? I guess they were too busy looking for the nail clippers... and yes, politeness and doing a good job should not be an either/or. Ok Anjči – that is an embarrassing story :-) Thank you for sharing it though. I guess you will be careful what you carry for your friends in future!

Jim, that just says it all. All the hassle, all the strict procedures, and they miss a 7 in knife? I guess they were too busy looking for the nail clippers… and yes, politeness and doing a good job should not be an either/or.

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By: Jim https://www.501places.com/2011/04/airport-security-when-did-they-forget-were-human/#comment-32076 Jim Mon, 11 Apr 2011 13:42:45 +0000 https://www.501places.com/?p=5210#comment-32076 I've always been impressed with security at Istanbuls Ataturk Airport, you go through the scanners before you even enter the terminal building, the queue's aren't unbearably long and the screeners seem to be polite too. They also caught a 7 inch long knife a collegue of mine had forgotten to remove from his backpack (someone needed a knife to cut a birthday cake, he brought the knife, cut the cake, took it home, forgot it was in the bag.) To be clear, he got the knife through UK securitiy having flown from the UK to Turkey with the knife in his pack and stayed a week there not realising he had a knife in his bag. Ataturk security caught it on his return journey and had the common sense to assume that a terrorist probably wouldn't try to hold up a plane with cake covered knife and it was most likely a misunderstanding. I’ve always been impressed with security at Istanbuls Ataturk Airport, you go through the scanners before you even enter the terminal building, the queue’s aren’t unbearably long and the screeners seem to be polite too. They also caught a 7 inch long knife a collegue of mine had forgotten to remove from his backpack (someone needed a knife to cut a birthday cake, he brought the knife, cut the cake, took it home, forgot it was in the bag.)

To be clear, he got the knife through UK securitiy having flown from the UK to Turkey with the knife in his pack and stayed a week there not realising he had a knife in his bag. Ataturk security caught it on his return journey and had the common sense to assume that a terrorist probably wouldn’t try to hold up a plane with cake covered knife and it was most likely a misunderstanding.

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By: anjči https://www.501places.com/2011/04/airport-security-when-did-they-forget-were-human/#comment-32075 anjči Mon, 11 Apr 2011 12:44:59 +0000 https://www.501places.com/?p=5210#comment-32075 Oh well, Andy - I couldn't agree more. The liquids allowance is my personal favourite. If you care, here's a piece about my liquids-related experience during airport security at STN: http://www.anjci.com/2011/02/my-most-embarrassing-airport-moment.html. Most of my friends found the story outrageously funny, but I was only partly entertained. Oh well, Andy – I couldn’t agree more. The liquids allowance is my personal favourite.

If you care, here’s a piece about my liquids-related experience during airport security at STN: http://www.anjci.com/2011/02/my-most-embarrassing-airport-moment.html. Most of my friends found the story outrageously funny, but I was only partly entertained.

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