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Responsible travel: an impossible task?

Responsible travel: an impossible task?

In almost every aspect of our lives we are increasingly being urged to think and act responsibly. We’re all familiar with the message that in using less electricity and water and by making fewer car journeys we’re doing our planet a favour. Most of us find the logic of this argument relatively easy to follow. [...]

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What makes a good meal? Is great customer service in restaurants so tricky?

What makes a good meal? Is great customer service in restaurants so tricky?

Eat out in enough restaurants and however careful your selections, you’re bound to have the odd bad experience. Even in the finest places chefs and waiters can have a bad day while a bad cut of meat or fish can land on your plate despite the price you’ve paid for the privilege. But for most [...]

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Visiting the same country twice: the return visit dilemma

Visiting the same country twice: the return visit dilemma

We rarely spend long enough in any place on our travels. Without the luxury of  being able to take an indefinite trip, our itineraries inevitably involve plenty of compromise and the list of places in a country we’d like to visit has to be ruthlessly cut down to fit the limited time allowed. Local people [...]

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Greed and the Olympics: will London learn the hard way?

Greed and the Olympics: will London learn the hard way?

The pattern has been nothing if not consistent in the last few decades. Cities that spent millions (more recently billions) in their preparations to hold the Olympic Games found to their cost that their estimates of a tourism bonanza proved way off the mark. Thousands of hotel rooms remained unoccupied while those who did come [...]

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Ryder's Exhibition Hall (now Cafe Rouge) in St Albans

St Albans and Samuel Ryder: A Tale of Two Cities

Over the weekend we had the chance to explore two cities in the south east of England that have a fair amount in common. Both are a short train ride from London; both have enough olde worlde buildings to be regularly used as a filming location for period dramas; and of particular relevance to this [...]

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Full English Breakfast

Why nothing beats a full English Breakfast

It’s not unusual in an English bed and breakfast to wake up to the smell of frying bacon. Whether you’re staying away from home on business or pleasure and whatever the day holds in store for you, there are few better ways to kick off proceedings than with a no-holds barred full English breakfast. Yet [...]

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“Would you like fries with that?” Is upselling upsetting the customer?

“Would you like fries with that?” Is upselling upsetting the customer?

I’m currently arranging a new mobile phone contract. In common with most people I have very low expectations of the customer service I’m likely to receive. This is borne out of years of bitter experience. While the staff often appear incapable of connecting my phone to a functioning network at the price I signed up [...]

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aurora

The myth of the super-aurora: exposing the Northern Lies

So say the BBC, The Telegraph, The Observer and many other publications in relation to the chances of seeing the aurora borealis in 2012. A whole host of tour operators and cruise companies have lapped up this quote and without any apparent scrutiny added it to their press releases and websites. Look at anyone offering Northern [...]

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The Campden Wonder: How history can bring a place to life

The Campden Wonder: How history can bring a place to life

As so often happens, the comments section of my recent post looking at what inspires us to choose our travel destinations has proved to be more interesting than my original entry. Both Maxine Sheppard and Pam Mandel highlighted the role that the history of a place can play in enticing us to visit; I was reminded [...]

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Stop the Bus: highs and lows of bus travel in strange lands

Stop the Bus: highs and lows of bus travel in strange lands

We were in Budapest for barely 48 hours, yet on four occasions we watched in despair as a bus pulled away in front of us and left us waiting in the cold. Every connection was missed by a whisker, each time we stood and stared as our bus disappeared into the December gloom. It’s not [...]

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